Often, managers consider working on organisational culture as a ‘soft topic’. It should be about the figures and results shouldn’t it? Seba stands by this second premise. Our point of view on the topic of organisational culture is economic. You’d be surprised to find how ‘hard’ a seemingly ‘soft’ topic can become when approached from an economic perspective. Read more about four aspects of consultancy and research:
- The Quick Scan Culture & Diversity
- Consultancy with diversity expertise
- General consultancy
- Research concerning culture and diversity
1. The Quick Scan Culture & Diversity: “Measuring is Knowing”
In financial management it is easy to recognize the factors that determine effectiveness. They are quantifiable. In diversity management this is less easy. Nevertheless the results are clear benefits like: employee retention, productivity, innovation and a better image. Our quick scan helps you to measure diversity in your organisation based on the 10 critical success factors for diversity (see under Managing diversity elsewhere on this site).
Who can benefit from this Quick Scan? You can, if your organisation:
- acknowledges the importance of intercultural management
- wants a clear picture regarding the barriers to effective diversity management
- is looking for the critical factors for the optimal utilisation of divers talent
- wants to make measuring the positive effects of diversity management quantifiable
The Quick Scan Culture & Diversity gives you answers to questions like:
- What elements of our organisational culture are favourable or unfavourable for diversity management?
- How do patterns of stereotyping and communication influence diversity management in our organisation?
- What sources of knowledge are available regarding diversity management?
- What are our opportunities and threats concerning diversity?
- What could be the focus of our business case for diversity?
The Quick Scan consists of questionnaires, qualitative interviews and a scan of documents. A report with concrete recommendations allows you to start implementation immediately with sound arguments!
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2.
Consultancy with diversity expertise
Seba supports institutions, consulting companies and other organisations that work on intercultural projects, emancipation objectives or otherwise involved with implementing aspects of diversity management (‘teach the teachers’). We like to share our knowledge, experience and methods of diversity management with your consultants, internal teachers or diversity project leaders.
Moreover we offer consultancy about organisational changes in relation to diversity challenges. Nowadays organisations often choose to include diversity management practices in the process of existing projects. This can be relevant in light of labour market issues or with a view to the diverse customer. Seba can show you opportunities on the basis of a strategic business case for diversity.
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3. General Consultancy
The added value of Seba with general consultancy comes primarily when, besides general management science analysis, issues such as working methods, communication and behaviour require attention. For example, Seba has often been involved with the preparation or evaluation of projects and reorganisations. Organisations tend to focus on the ‘hard’ aspects of change. Human behaviour and the investment in human capital are not considered as an essential success factor or even as one that could be potentially influenced.
Seba highlights the patterns that make the difference between success and failure by giving practical advice about the necessary steps to take. It is not the new IT-system that will improve results but the way and the extent to which employees use the potential of the new IT-system.
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4. Research concerning Culture & Diversity
We do research on many aspects of culture & diversity in organisations. Some examples:
- research about customer satisfaction; the customers are diverse and the instruments for the research need to be diverse too, in order to get a complete picture of customer ideas and experiences
- research about employee satisfaction: evaluation of diversity aspects in the organisation are part of the research
- research to find out why certain employees leave the organisation more than average: f.ex. women, employees with different ethnic identities
- research to know more about the optimal utilization of the talents of certain employees: f.ex. women in the organisation, high gifted people
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